Correct owner branding
Company → Reseller → Sub Reseller → Distributor ownership can determine the logo, contact and payment experience.
PPPOE CUSTOMER EXPERIENCE
Turn package expiry into a clear customer journey.
When a PPPoE package expires, Sweet Billing can coordinate service state, the correct owner branding/contact, payable context, payment action and verified restoration.
EXPIRY FLOWExpire → Explain → Pay → Restore
Designed to reduce “internet বন্ধ কেন?” support calls by giving the subscriber a useful next step.
PACKAGE EXPIRED
Your Internet is Expired
Make a payment to restore your connection.
RU
Rahim UddinCID: SB-10234
Package20 Mbps · ৳1,200
Account Balance৳0.00
Total Payable৳1,200
New Expiry28 Oct 2026
Choose payment method
bKashNagadRocketVISAMastercard
Quick actions
☎ Call
◉ WhatsApp
৳ Payment
✉ SMS
? Support
Service ProviderABC Net
Hotline017XX-XXXXXX
LIVE-LIKE EXPIRED EXPERIENCE
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Explore the full expired-page workflow →
The expired page follows the customer’s real owner and billing context.
Quick Pay can show the customer name, CID, package + rate, signed account balance, total payable, new expiry, payment methods and owner-specific quick actions in one screen.
Useful billing context
Customer name, CID, package + rate, signed balance, total payable and new expiry stay visible without exposing unnecessary PPPoE details.
Pay, verify and restore
Keep bKash/Nagad/other payment actions close to the problem, then restore service through the configured verified-success workflow.
Up to five quick actions
Call, WhatsApp, Payment, SMS and Support can follow the owner’s own expired-page setup.
WHAT TO EVALUATE
A good expired page is part billing, part network workflow and part customer support.
Check how the platform handles profile/secret state, grace logic, owner contact, payment path, portal access, restoration and the history staff need when the customer calls.
MikroTik service-state control
Use router-specific configuration and a predictable expiry profile/disable workflow where appropriate.
Correct owner experience
Customer যার, expired page তার—branding and contact can follow the customer hierarchy.
Quick payment journey
Keep payment action close to the problem so the customer has a direct restoration path.
Support history
Staff should be able to see what state changed and when instead of assuming every disconnect is a network fault.