Sweet BillingISP Billing & Network Operations Platform
SWEET BILLING PLATFORM

Billing, access, network context and customer operations in one system.

Sweet Billing is built for operators who need more than invoices: subscriber lifecycle, MikroTik, Hotspot, RADIUS, OLT/ONU, partner hierarchy, payment workflows and customer-facing automation all matter.

PLATFORM INDEX22 managed capabilities

Plus signature workflows for PPPoE expiry, mobile-banking recharge and configurable dashboard presentation.

SIGNATURE CAPABILITIES

Features that change the daily operator experience.

These workflows are designed around recurring ISP pain points: expiry handling, manual collection reconciliation, fiber support and role-specific operational visibility.

1500
DASHBOARD CUSTOMIZATION

1500+ dashboard design possibilities.

Configurable cards, analysis blocks, menu patterns and role-focused layouts for owner, admin, finance, support and partner operations.

EX
PPPOE EXPIRED PAGE

Owner-aware expiry popup and payment path.

Show the correct branding, contact, payable context and payment journey based on customer ownership and service state.

MB
PERSONAL BKASH / NAGAD

Auto-count and controlled recharge workflow.

Help reconcile personal mobile-banking collection against the subscriber before recharge and ledger action.

OLT
FIBER OPERATIONS

ONU detail, RX power and PON monitoring.

Bring supported OLT/ONU information closer to the customer and support workflow.

REAL PRODUCT SCREENS

See the operational depth in actual Sweet Billing views.

Open the live demo →
PRODUCT PROOF

Dashboard, subscriber context and fiber monitoring are part of the same product direction.

Use the demo to inspect how customer, financial and network views connect across the platform.

  • Operational dashboard and collection context
  • ONU detail with RX power and device identity
  • PON monitoring with online state and customer mapping
Sweet Billing dashboard
FULL CAPABILITY MAP

Designed around how ISP teams actually work.

Each module is useful by itself; the bigger advantage comes from keeping customer, finance and network context connected between them.

Billing4Customers1Network4Operations4Customer Experience2Analytics1Communication1Security1Platform3Support1
01Billing

Smart Billing & Collection

Billing cycles, invoices, recharge, due tracking, discounts, adjustments, ledgers, receipts and payment history in one financial workflow.

BL
02Customers

Customer Management

Manage PPPoE, Static and Hotspot subscribers with package, contact, balance, expiry, network mapping and operational history together.

CU
03Network

MikroTik Automation

Connected customer actions, profile control, online status, session visibility, disconnect workflows and automated service-state handling.

MT
04Network

OLT & ONU Monitoring

Keep OLT, ONU, PON, RX power, learned MAC and customer mapping close to the support workflow for faster diagnosis.

OLT
05Operations

Reseller Hierarchy

Company → Reseller → Sub Reseller → Distributor → Customer structure with scoped permissions, virtual credit and partner-level control.

HR
06Operations

Bandwidth Reseller

Treat bandwidth resellers as first-class business owners with isolated credentials, payment workflows, ledger visibility and their own operational scope.

BW
07Billing

Payment Gateway Automation

Online payment journeys, verified-success reconciliation, customer balance updates, payment links and auditable transaction history.

PG
08Customer Experience

Customer Portal & Quick Pay

Give subscribers self-service access to account information, payment journeys, support and customer-specific service information.

CP
09Network

PPPoE, Hotspot & Static IP

Support multiple subscriber access models in the same platform with service-specific profiles, credentials, sessions and network mapping.

HS
10Analytics

Reports & Analytics

Operational and financial dashboards, filters, export-ready reports, collection trends, due analysis and performance visibility.

RP
11Communication

SMS & Notifications

Connect customer communication with billing and operational events through configurable SMS, notification and messaging workflows.

SMS
12Security

Roles, Audit & Security

Role-based permissions, scoped access, protected financial actions, audit visibility and safer day-to-day administration.

SC
13Platform

Backup & Recovery

Protect critical billing and operational information with structured backup and recovery workflows built for continuity.

BK
14Operations

Support & Internal Workflow

Keep operational communication, staff actions, customer issues and support context connected to the same business system.

SP
15Billing

POS & Direct Printing

Support field collection and compact receipt workflows with direct printing options designed for fast customer service.

POS
16Platform

Branding & Customization

Company-aware branding, login/portal/expired-page customization, configurable menus and adaptable dashboard presentation.

BR
17Network

RADIUS & Session Accounting

Keep subscriber authentication and accounting context aligned with PPPoE/Hotspot customer, package and billing workflows where RADIUS is part of the deployment.

RA
18Operations

Inventory & Stock Workflow

Track operational stock and equipment movement beside customer and field-service workflows so business assets do not live in separate spreadsheets.

BL
19Support

Support Issues & Internal Collaboration

Keep customer issues, staff responsibility and internal communication closer to the subscriber and operational history.

SP
20Billing

Personal bKash / Nagad Auto Recharge

Auto-count incoming personal mobile-banking collection, match customer context and continue through a controlled recharge and ledger workflow.

PG
21Customer Experience

PPPoE Expired Popup & Restoration

Coordinate package expiry, correct owner branding, payable context, payment action and verified service restoration through a clearer customer-facing workflow.

CP
22Platform

1500+ Dashboard Design Possibilities

Configure dashboard cards, analysis blocks, menu presentation and role-specific operational views for owner, admin, finance, support and partner teams.

BR
CONNECTED WORKFLOW

The subscriber stays the common reference point.

Billing events, service state, access identity, device mapping, partner ownership and support history become more useful when the relationship is preserved.

01CustomerIdentity • Package • Ownership
02AccessPPPoE • Hotspot • Static
03NetworkMikroTik • OLT / ONU
04FinanceBilling • Payment • Ledger
05ExperiencePortal • Expiry • Support
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