Sweet Billing — Billing, network and ISP operations in one platform. See product updates →
STAFF & FIELD OPERATIONS

Connect attendance, field responsibility and assigned ISP operations.

Field and collection teams need a clear view of what they are assigned to do, while management needs dependable attendance and operational context.

WORKFLOW FOCUSISP Staff Attendance & Field App

Evaluate this use case together with customer lifecycle, finance and network ownership—not as an isolated feature.

What to evaluate

Operational questions that matter in this workflow.

These are practical considerations for comparing software and designing your deployment.

01

Attendance workflow

Record staff entry and exit according to the configured operational process.

02

Assigned territory

Keep access scoped to the POP, reseller or responsibility assigned through management controls.

03

Field context

Support location-aware field workflows where the organization chooses to use them.

04

Mobile operations

Bring appropriate assigned actions into the mobile admin experience for field teams.

Why the connection matters

Subscriber state affects more than one department.

A payment can change service state. A support issue can depend on session or ONU context. A reseller collection belongs to a financial hierarchy. Sweet Billing is structured around those relationships.

Billingcycle & ledger
AccessPPPoE / Hotspot
NetworkMikroTik / OLT
Customerportal / support